CCH iFirm Practice KnowHow is a central, searchable storage module of all practice policies, procedures and standard templates where you can create your own procedures. You can create your own knowledge base by adding industry newsletters, industry reports and RSS feeds, and all this information is easily accessible and shareable across your firm. You can also use your Practice KnowHow site as a central communication hub within your firm.
There are two types of users in Practice KnowHow:
- Administrator - the person who sets up and manages Practice KnowHow- read the About the administrator role pages for more information.
- Users - staff members who use Practice KnowHow - read the Use the Practice KnowHow module pages for more information.
The Practice KnowHow module is fully integrated into the Practice Manager module, ensuring that all team members use the same templates to create standard documents such as letters, documents and reports. This not only saves time in formatting but also avoids unnecessary duplication of efforts. If your firm has set up job code tags on content, you can access procedures and checklists from a panel in the Practice Manager > Job Details screen.
